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FAQ's

2024/2025 Christmas & New Year Closure

Our warehouse will be open until Wednesday 18th December 2024.

We will be closed over the Christmas period from Thursday 19th December 2024 until Tuesday 7th January 2025.

All online orders placed though our online shop between the above closure period will be shipped out no later than Wednesday 8th January 2025.

2024 Christmas Delivery Cutoff Dates

Australia Post - Sending to/from metro only^

Within Australia (except WA, TAS and NT)

Standard Post: 19 December 2023

Express Post: 22 December 2023

WA/TAS

Standard Post: 17 December 2023

Express Post: 19 December 2023

NT

Standard Post: 15 December 2023

Express Post: 19 December 2023

^ย Please note:ย 

The dates provided above are for items posted to/from metro locations. If youโ€™re
sending from outside a metro area, we recommend posting even earlier.

What kind of plastic materials do you cut?

We cut a wide variety of plastic materials, including Acrylic, Polycarbonate, PVC, HDPE and many others. Please contact us for more information on specific materials.

What sizes can you cut?

We can cut plastic sheets to virtually any size you need. Our cutting capabilities range from small pieces to large panels up to 2440mm x 1220mm. We can also provide custom cutting for special projects.

What Thicknesses are available?

We offer plastic sheet materials in a wide range of thicknesses, from 1.5mm up to 10mm or more depending on the material. Please contact us for more information on specific thicknesses.

How quickly can I receive my order?

We strive to provide fast turnaround times and can typically cut and ship orders within 1-2 business days. However, larger, or more complex orders may take longer. Please contact us for more information on delivery times.

What is your minimum order quantity?

We do not have a minimum order quantity. We can provide cut-to-size plastic for any size order, from a single piece to large quantities.

What is your return policy?

We want you to be completely satisfied with your order, and we will work with you to resolve any issues or concerns. If you need to return an item, please contact us within 14 days of receiving your order and we will provide return instructions. Please note that custom cut-to-size items are non-returnable.

How do I place an order?

You can place an order through our website or by contacting our customer service team. Simply provide us with your specifications and we will provide a quote and lead time for your order. Once you approve the quote, we will begin the process.